Privacy Policy

We respect your privacy and take care to protect the personal information you provide when using our website and services. This Privacy Policy explains what we collect, how we use it, who we share it with, and the rights you have under applicable data protection laws, including the GDPR where it applies.

1. Legal Status and Jurisdiction

We operate as an online casino brand under the operator named in our terms. Our operations and any personal data processing necessary to provide services are subject to the law of the jurisdiction identified in our terms and to the legal and regulatory requirements that apply to those activities. We do not offer services to residents of jurisdictions that our terms explicitly restrict.

Because access and eligibility depend on local law, we may use technical and administrative checks to determine whether you are permitted to register or use our services.

2. Registration and Login Data

When you register an account with us, we collect personal information necessary to create and manage your account and to meet legal obligations. This typically includes:

• Your full legal name
• Date of birth
• Residential address
• Email address and telephone number
• Account credentials and authentication data

We require that the details you provide match the information on any identity documents you later provide for verification. We may also collect information generated during your use of our services, such as login timestamps, IP addresses, device and browser information, and interaction logs, to operate and secure your account.

3. Identity Verification and KYC

To comply with applicable laws and to protect all users, we may require identity verification before certain account actions are permitted. Verification may include documentary evidence and supporting information that confirms your identity and residency. We only collect information that is necessary to verify identity and to meet legal or regulatory obligations.

4. Games, Software Providers and Related Data

We work with third-party software providers to deliver games and related services. In order to provide and manage gameplay and to troubleshoot issues, we may share or process account-identifying information and anonymized usage data with those providers when necessary for the performance of the service or for technical support. We do not use third parties in ways that conflict with applicable eligibility restrictions set out in our terms.

5. Bonuses, Promotions and Loyalty Programs

If you opt into promotional offers, loyalty programs or similar features, we will process the personal data necessary to administer those offers and to enforce the rules that apply to them. Bonus participation and related activity may be recorded in your account and used to calculate eligibility and rewards.

6. Payment-Related and Account Verification Information

To operate accounts and to comply with legal obligations, we process certain account verification information. We do not collect or store unnecessary sensitive data and only process what is required to confirm account ownership, prevent abuse, and comply with regulations. Where third parties are used to support verification, they process data on our behalf under contract.

7. Key Terms Affecting Your Personal Data

We process your personal data for purposes that include:

• Providing and maintaining your account and the services you use
• Verifying your identity where required by law
• Preventing fraud, misuse, and other prohibited activity
• Handling customer support, disputes and complaints
• Meeting legal and regulatory obligations

We collect and store the minimum personal data necessary for these purposes and may suspend account activity while identity or compliance checks are underway.

8. Mobile and Technical Features

When you access our site from mobile devices, we may collect technical information about your device and connection to optimize and secure the experience. We may also store certain device identifiers and usage data to help diagnose problems and improve performance. If you use device features that enable biometric or simplified login, any biometric processing is managed by your device and we do not have access to raw biometric data.

9. Security and Fair Play

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration. These measures include administrative controls and technical safeguards designed to reduce risk.

To help ensure fair play and the integrity of services, we process account and activity data to detect irregularities, investigate potential rule violations, and support audits or investigations by regulators where required.

10. Responsible Gambling and Support

We process data to provide and support responsible gambling tools such as account limits, time-outs, cooling-off periods and self-exclusion options. If you use these tools, we record your choices and action history to enforce and respect them. We may retain related records to meet legal obligations or to respond to future requests about those choices.

11. Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies to operate the site, remember your preferences, analyze site usage, and provide relevant functionality. Some cookies are essential for basic site operation; others require your consent and can be managed through your browser settings or any preference controls we provide.

12. Sharing Your Information

We may share your personal data with third parties for the purposes described in this policy, including:

• Service providers who process data on our behalf, under contract and only as instructed by us
• Regulatory authorities, law enforcement or courts when required by law or to respond to lawful requests
• Affiliated companies for business, compliance or administrative purposes

We require appropriate safeguards when personal data is processed on our behalf and expect our partners to protect your information in line with applicable law.

13. International Transfers

Your personal data may be processed in countries outside your place of residence. Where transfers to jurisdictions without an adequacy decision occur, we implement appropriate safeguards, such as contractual protections, and ensure that transfers comply with applicable data protection rules.

14. Data Retention

We retain personal data for as long as necessary to provide services, to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements. Retention periods depend on the nature of the information and the purposes for which it was collected. When data is no longer needed, we securely delete or anonymize it.

15. Your Rights

Depending on applicable law, you may have rights in relation to your personal data, including the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of data where there is no lawful reason for further processing
• Request restriction of processing in certain circumstances
• Object to processing based on legitimate interests
• Request portability of data you have provided to us in a structured, commonly used format
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at the address below. We will verify your identity before acting on requests and will respond in accordance with applicable law. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

16. Children's Privacy

We do not knowingly collect personal data from individuals under the minimum age required to use our services. If we become aware that we have inadvertently collected personal data from someone under that age, we will take steps to delete the information in accordance with applicable law.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will publish the updated policy and indicate the effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

18. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need assistance, please contact us by email at: [email protected]