About us

Welcome to Shikaka Casino. We offer an online casino experience backed by transparent terms and clear rules so you know what to expect. You can read the essentials below about how we operate, how to create and verify an account, our games and software partners, payments, and the protections we provide for players.

Legal status

We operate under a Curaçao eGaming licence (stated as #8048/JAZ2020-013) and our services are provided by Hollycorn N.V. All use of our platform is governed by the laws of Curaçao as set out in our Terms.

We do not accept players from certain jurisdictions. The United Kingdom is a restricted jurisdiction for our service; we do not accept UK players and we do not hold a UK Gambling Commission licence.

Account registration and verification

When you register with us you must provide accurate personal details, including your legal name, date of birth, residential address, email address and telephone number. The data you provide must match the documents you submit for verification.

We require KYC checks before a first withdrawal. Typical documents requested include a government-issued photo ID, proof of address dated within the prior three months, and confirmation of the payment method used for deposits. We may request additional documents where necessary.

Account rules require that you are at least 18 years old (or the higher legal age in your jurisdiction) and only one account is allowed per player. Duplicate accounts may be closed and funds may be forfeited.

Games and software providers

Our platform features games supplied by well-known studios, including Play’n GO, Pragmatic Play, NetEnt, Evolution Gaming and Microgaming. Game categories typically include slots, live casino, table games and progressive jackpots.

Third-party pages sometimes list specific top titles, but promotional pages aimed at restricted markets can conflict with our Terms. Game availability may vary by jurisdiction.

We do not publish provably fair mechanisms or crash-game seed tools in our Terms; do not infer provable fairness from generic RNG statements.

Bonuses and promotions

Bonuses are handled separately from real-money balances and require wagering before withdrawal. Specific wagering multiples, eligible games, contribution rates and other promotion rules are set in individual bonus terms.

Promotional pages aimed at the United Kingdom are because the UK is a restricted jurisdiction for our service. We do not publish UK-specific welcome offers or UK-only bonus activation flows in our official Terms.

We reserve the right to modify, suspend or cancel promotions and to void winnings in cases of bonus abuse, multiple accounts, collusion or exploitation of software errors.

VIP and loyalty

We do not publish verified VIP tier names, cashback rates, birthday benefits, personal-manager access, or the detailed mechanics of any loyalty programme in our Terms. Any third-party claims about tiers or rewards should be treated as unverified unless confirmed in our official bonus terms.

Payments and banking

For eligible jurisdictions, we accept deposits by Visa, Mastercard, Skrill, Neteller, Bitcoin and bank transfer. The minimum deposit stated in our Terms is £20 for all methods. Deposits are credited after successful processing by the payment provider.

Withdrawal minimums for permitted users are £20. Typical processing ranges after KYC and review are: Bitcoin — under 4 hours; Skrill/Neteller — up to 24 hours; Visa/Mastercard — 2–5 business days; bank transfer — 3–5 business days. We do not publish maximum withdrawal caps in our Terms. We do not charge a withdrawal fee, though payment providers may apply their own fees.

We quote amounts in euros in our Terms and list Bitcoin among supported crypto options. We do not publish GBP account support or a full list of accepted currencies in our official material.

Key terms and account rules

Bonuses require wagering and are subject to promotion-specific rules. Responsible-gambling deposit limits and other account controls are available through the account dashboard for eligible users, but exact default limits and durations are not published.

Accounts must not be used for third-party deposits or withdrawals. Prohibited activity includes false information, bots/scripts, collusion, fraud, money laundering, duplicate accounts and exploiting errors. Identity checks may suspend an account or delay withdrawals until resolved.

Mobile and technical features

We offer a responsive web experience suitable for mobile browsers; a dedicated app listing on major app stores is not published in our official Terms. We do not publish app-store ratings, download sizes or device-specific requirements in the Terms.

Mobile registration follows the same information requirements as desktop registration; we do not publish a separate mobile-only workflow in our Terms.

Security and support

We provide live chat support 24/7 and an email contact option via the Help Centre contact form. We do not publish a guaranteed response-time SLA in our Terms.

Our Terms make general statements about site security. They do not specify SSL/TLS versions, certificate issuers, encryption-bit levels, or named independent security-certification identifiers. We also do not publish independent RNG audit certificates in our Terms.

Responsible gambling

Responsible-gambling tools are available to eligible users via the account dashboard, including deposit limits, loss limits, session-time limits, cooling-off periods and self-exclusion. The Terms do not list precise timeframes, reversal conditions, or the full scope of reality-check reminders.

We do not provide UK-specific support links in our official Terms, and we do not represent GAMSTOP participation for UK players because the United Kingdom is a restricted jurisdiction for our service.

Advantages and limitations

For players in eligible jurisdictions, our published Terms include a clear KYC document list, a range of payment methods, stated processing time ranges, explicit rules prohibiting third-party transactions, and account-level safer-gambling controls.

Limitations include explicit prohibition of UK players, no verified UK Gambling Commission licence, a lack of independently published game-audit certificates in our Terms, and no published detailed bonus rules, VIP programme mechanics, dedicated app details or maximum payment limits in the official material.

General information

Our operator is Hollycorn N.V. The Terms name the operator and specify the governing law. The year the brand began operating and a corporate registration number are not published in our Terms. We publish a restricted-country list rather than a definitive accepted-country list and advise you to check local laws before playing.

Restricted countries listed in our Terms include the United Kingdom, United States, France, Netherlands, Australia, Spain, Denmark, Sweden, Italy and Portugal, alongside any jurisdiction where online gambling is prohibited by law.

Contact

If you have questions about your account, verification, promotions or responsible-gambling options, contact our team at [email protected]. We aim to help you understand your account and available protections so you can play responsibly.