Terms and conditions

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Shikaka Casino. By registering an account, depositing funds, placing bets or otherwise using the services you accept and agree to be bound by these Terms. If you do not agree, do not use the services. For support contact: [email protected].

1. Legal Status

1.1 License Number

1.1.1 The operator states a Curaçao eGaming licence number of 8048/JAZ2020-013 in its Terms and Conditions. No licence verification link or current regulator lookup is provided in the materials reviewed.

1.2 Issuing Authority

1.2.1 The stated issuing authority is Curaçao eGaming.

1.3 Jurisdiction

1.3.1 The operator identifies itself as Hollycorn N.V. and states that disputes are governed by Curaçao law where applicable. These Terms are governed by the law specified herein and do not imply local licensure in other jurisdictions.

1.4 Allowed to Operate in United Kingdom

1.4.1 The service expressly excludes players located in the United Kingdom. The United Kingdom is listed as a restricted jurisdiction and UK residents are not permitted to register or use the service. No United Kingdom Gambling Commission (UKGC) operating licence was verified in the reviewed material.

2. Registration and Login Process

2.1 Step-by-Step Process

2.1.1 Registration for United Kingdom residents. Where registration is permitted, you must provide your legal name, date of birth, residential address, email address and telephone number. All submitted personal data must match documentation presented during verification.

2.2 Is KYC/ID Verification Required

2.2.1 KYC (Know Your Customer) verification is required prior to the first withdrawal. Required documents include a government-issued photo ID, proof of address dated within the prior three months, and confirmation of the payment method used for deposits. The operator may request additional documentation where necessary.

2.3 Time to Activate Account

2.3.1 The Terms do not specify a binding account-activation time. Activation times may vary depending on verification checks and jurisdictional requirements. United Kingdom registration is prohibited.

2.4 Terms of registrations (minimum age, one account per user, and restricted countries)

2.4.1 Minimum Age: You must be at least 18 years old, or the higher gambling age required by the law of your jurisdiction, to register and use the services.

2.4.2 One Account: Only one account is permitted per person. Duplicate or multiple accounts may be closed and any balances forfeited at the operator’s discretion.

2.4.3 Restricted Countries: The Terms explicitly prohibit registration and use from certain jurisdictions including, but not limited to, the United Kingdom, United States, France, Netherlands, Australia, Spain, Denmark, Sweden, Italy and Portugal, and any jurisdiction where online gambling is unlawful.

3. Games and Software Providers

3.1 Top Games

3.1.1 Promotional pages name popular slot titles; however, those pages conflict with the operator’s stated restriction on United Kingdom players and must not be relied upon as UK offerings.

3.2 Software Providers

3.2.1 The operator identifies relationships with multiple game studios. The reviewed materials list Play’n GO, Pragmatic Play, NetEnt, Evolution Gaming and Microgaming. The Terms do not specify regulatory arrangements for each provider.

3.3 Total Game Count

3.3.1 No definitive game count is published in the authoritative Terms. Third-party pages claim a catalogue size that is not independently verified.

3.4 Game Categories

3.4.1 Claimed categories include slots, live casino, table games and jackpots. The official Terms do not publish a UK-accessible catalogue.

3.5 Provably Fair / Crash Games

3.5.1 The Terms do not describe provably fair mechanisms, cryptographic seed tools, hashes or crash-game verification. Do not infer provable fairness from generic statements about randomness.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

4.1.1 No bonuses are available to United Kingdom residents. Some third-party pages advertise a welcome package, but these offers conflict with the operator’s restriction on UK players and are not verified or applicable to UK residents.

4.2 Welcome offers specific to United Kingdom

4.2.1 There are no verified welcome offers available to United Kingdom residents as the service excludes UK players.

4.3 Process of activation for Welcome Bonus

4.3.1 The Terms state that specific promotion activation methods and promo codes (if any) are detailed in individual bonus terms. No UK-valid activation process is evidenced in the reviewed official material.

4.4 Wagering Requirements

4.4.1 Bonus funds are subject to wagering requirements. Exact wagering multiples, eligible games and contribution rates are set in individual promotion terms and are not published in the primary Terms.

4.5 Time Limits

4.5.1 Specific promotion expiry and validity periods are set in the relevant individual bonus terms. No UK-valid expiry periods were verified in the reviewed materials.

4.6 Recurring Promotions

4.6.1 Recurring promotions may be offered in jurisdictions where the operator accepts players. Any recurring offer’s value, eligibility, wagering and validity are governed by each promotion’s terms and conditions. Advertised promotional names on third-party pages are unverified for UK players and should not be relied upon.

4.7 Cashback Offers

4.7.1 Where cashback is offered, the percentage, calculation method and eligibility rules will be set out in the specific promotion terms. No verified cashback terms for UK players were provided.

4.8 Reload Bonuses (list any available)

4.8.1 Reload bonuses, if any, are governed by specific promotion terms. No verified reload bonus details applicable to UK residents are published in the official Terms.

4.9 Free Spins Bonuses

4.9.1 Free spin offers are subject to individual promotion terms including eligible games, spin value and conversion rules. No UK-available free-spin terms were verified.

4.10 General Bonus Terms and Conditions

4.10.1 Bonus balances are held separately from real-money balances and require fulfilment of wagering conditions prior to withdrawal. The operator reserves the right to modify, suspend or cancel promotions and to void winnings in cases of bonus abuse, multiple accounts, collusion, fraud or exploitation of software errors. Individual bonus terms prevail where published.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

5.1.1 The official Terms do not publish VIP tier names, specific cashback rates, birthday benefits, personal manager access, conversion rules or tier thresholds. Any VIP programme details will be provided in separate, specific terms where applicable.

5.2 How to Qualify

5.2.1 The Terms do not publish official points accrual logic, qualifying wagering amounts or tier qualification schedules. Qualification criteria, if any, will be stated in the applicable programme documentation.

5.3 Loyalty Program Description

5.3.1 Third-party pages may describe a multi-tier programme; such descriptions are not corroborated by the operator’s core Terms and do not apply to restricted jurisdictions, including the United Kingdom.

5.4 Loyalty Program Rules

5.4.1 Rules governing points expiration, cashback processing, and conversion of points to cash or bonus credit will be set out in any applicable loyalty programme terms. The primary Terms do not contain verified loyalty conversion rules.

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees)

6.1.1 Services are to United Kingdom residents. For permitted jurisdictions the Terms list Visa, Mastercard, Skrill, Neteller, Bitcoin and bank transfer as deposit methods. A minimum deposit of £20 is stated for all methods. Deposits are credited upon successful processing by the payment provider. No operator-stated maximum deposit limits or deposit fee schedule are published in the reviewed Terms.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees)

6.2.1 Services are to United Kingdom residents. For permitted jurisdictions the Terms state a minimum withdrawal of £20. Typical processing windows stated are: Bitcoin — under 4 hours; Skrill/Neteller — up to 24 hours; Visa/Mastercard — 2–5 business days; bank transfer — 3–5 business days, subject to successful KYC verification and internal review. The operator states it does not charge withdrawal fees, but third-party providers may impose fees. No maximum withdrawal limits are specified in the reviewed Terms.

6.3 Currency, Crypto and UK Geo-Availability

6.3.1 The authoritative Terms reference euro minimums and list Bitcoin among accepted methods. The Terms do not confirm availability of GBP accounts, other cryptocurrencies, PayPal, Trustly or other UK-specific payment services. United Kingdom IP and account access are blocked or prohibited as the UK is a restricted jurisdiction.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

7.1.1 All bonuses are subject to wagering requirements and game restrictions specified in the individual promotion terms. The primary Terms indicate that promotion-specific wagering multiples, maximum bet limits and eligible game lists will be published with each promotion. These specifics were in the reviewed official material.

7.2 Deposit Limits

7.2.1 Responsible-gambling deposit limits are available through the account dashboard for eligible users. The operator does not publish default minimums or maximums for deposit limits in the core Terms.

7.3 Withdrawal Limits

7.3.1 The minimum withdrawal is £20 for permitted users. The Terms do not specify daily, weekly, monthly or lifetime withdrawal caps in the reviewed materials. Withdrawal processing is subject to identity verification and internal review procedures.

7.4 Account Restrictions

7.4.1 One account per player is permitted. Third-party deposits and withdrawals are prohibited. Deposits and withdrawals must be transacted by the same individual. The use of false information, automated systems, collusion, money laundering or exploiting software errors is strictly prohibited. Identity checks may result in account suspension or delay of withdrawals until verification is complete. The operator reserves the right to close or restrict accounts in cases of suspected fraud or breach of these Terms.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android)

8.1.1 No official Apple App Store or Google Play listing, downloadable app name, app size, app-store rating or biometric login features are published in the reviewed Terms. The service is to United Kingdom residents in any event.

8.2 Mobile Browser Optimization

8.2.1 The site may be accessible via mobile web and responsive design is claimed on third-party pages. The primary Terms do not independently verify a dedicated app or mobile-specific performance metrics. Mobile access is subject to regional availability and device compatibility.

8.3 User Experience and Speed on Mobile

8.3.1 The Terms do not provide verified performance benchmarks, interface themes, navigation details or device requirements. User experience may vary by device, browser and network conditions.

8.4 Process of registration on mobile

8.4.1 Required account information for registration is the same on mobile as on desktop. The Terms do out a separate mobile-only registration workflow.

9. Security and Fair Play

9.1 SSL & Encryption Standards

9.1.1 The Terms contain general statements about security but do not specify TLS/SSL versions, certificate issuers, encryption bit levels or named security vendors. Users are responsible for maintaining secure access to their own devices and accounts.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

9.2.1 The operator’s Terms do not identify a named independent auditor such as eCOGRA, iTech Labs, GLI or BMM Testlabs, and no public audit certificate was provided in the reviewed materials. Statements of independent testing on third-party pages are not sufficient to verify audited fairness for restricted jurisdictions.

9.3 Customer Support (Channels, Response Time)

9.3.1 Customer support is available by website live chat and by email through the Help Centre contact form. No binding service-level response time is stated in the Terms. For assistance please contact [email protected].

9.4 Support Availability (Hours, Languages)

9.4.1 The Terms state that live chat is available 24/7. Supported languages for support are listed in the Terms where applicable; specific language availability may vary by region and time.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

10.1.1 For eligible users the account dashboard provides responsible-gambling tools, including deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion. The Terms do not specify exact durations or reversal conditions for exclusions; detailed procedures will be provided when a user applies a restriction.

10.2 Links to Support Organizations

10.2.1 The primary Terms do not include United Kingdom–specific support organisation links. Third-party promotional pages reference organisations such as GAMSTOP, GamCare and BeGambleAware, but the operator’s Terms prohibit UK users and such references do not establish UK-specific compliance.

10.3 Differences from United Kingdom-specific standards

10.3.1 The operator is not represented as a UK-regulated entity. The Terms reflect non-UK regulation and do not state participation in UKGC or GAMSTOP schemes. Users in Great Britain should not rely on UK-specific protections from this service.

11. Advantages and Disadvantages

11.1 Pros

11.1.1 For users in eligible jurisdictions the Terms provide a defined KYC document list, identify several payment methods, state processing ranges for withdrawals, prohibit third-party transactions and list account-level responsible-gambling controls.

11.2 Cons

11.2.1 The service is to United Kingdom residents. No verified UKGC licence was located. Third-party marketing pages conflict with the operator’s Terms. The official materials lack independently verifiable game-audit documentation, concrete bonus rules applicable to restricted jurisdictions, VIP programme details, dedicated app information and stated payment maximums.

12. General Casino Information

12.1 Year Founded

12.1.1 The Terms do not verify a year of foundation. Third-party pages may claim a founding year, but such claims were not corroborated in the official Terms.

12.2 Operator/Parent Company

12.2.1 The operator identifies itself as Hollycorn N.V. The Terms do not publish a corporate registration number in the reviewed materials.

12.3 Supported Languages

12.3.1 The authoritative Terms are published in English. A full list of supported website and support languages is not published in the core Terms.

12.4 Accepted Countries

12.4.1 The Terms publish a restricted-country list rather than a definitive accepted-country list. Users are responsible for ensuring the service is legal in their country of residence prior to registering or betting.

12.5 Restricted Countries

12.5.1 The Terms explicitly restrict access and registration from the United Kingdom, United States, France, Netherlands, Australia, Spain, Denmark, Sweden, Italy and Portugal, and any jurisdiction where online gambling is prohibited by law. Additional restrictions may apply.

12.6 Short brand description

12.6.1 Shikaka Casino is operated under the name Hollycorn N.V. and offers an online casino proposition for jurisdictions where its services are permitted. For persons located in the United Kingdom this service is and should not be represented as a UK-regulated operator.

General Legal Provisions

G1.1 Amendments: The operator may amend these Terms from time to time. Material changes will be published and notified where reasonably possible. Continued use after publication of updates constitutes acceptance.

G1.2 Intellectual Property: All intellectual property rights in the website, software and content are owned or licensed by the operator. Users are granted a limited, non-transferable licence to use the services for personal, non-commercial purposes only.

G1.3 Liability: The operator’s liability is limited to the maximum extent permitted by applicable law. The operator is not liable for losses resulting from misuse, unauthorized access to accounts, interrupted service or force majeure events.

G1.4 Termination: The operator may suspend or terminate accounts for breach of these Terms, suspected fraud, regulatory requirements or upon request where permitted. Termination does not affect accrued rights and remedies.

G1.5 Governing Law and Dispute Resolution: These Terms refer to the governing law specified in the operator’s Terms. Disputes will be resolved in accordance with the dispute resolution procedures set out in the Terms and applicable law. Where the Terms specify Curaçao law for governing matters, that law will apply to disputes subject to any mandatory legal provisions applicable to the user’s jurisdiction.

G1.6 Contact: For questions about these Terms or for support contact [email protected].